We’ve identified an issue affecting some Android users when trying to import contacts from their phone into the mobile app.
Reported behavior:
- When selecting “Import Contacts,” the phone’s contact list appears blank.
- Searching by name still pulls up the correct contact.
- Pressing the space bar reveals the full list of phone contacts.
- Reinstalling the app does not resolve the issue (reported on Android 15, Samsung S855).
Workaround:
Until a fix is available, you can either type a contact’s name in the search bar or press the space bar to display your phone contacts.
Next Steps:
Our team is investigating. If you experience this issue, please try the workaround above and contact Support so we can continue tracking and prioritizing the fix.